In case you weren’t aware, XBox 360′s have a 100% failure rate. I thought I had escaped until mine broke late last year. Microsoft graciously sent me a replacement unit, which worked fine until about a month ago, when the DVD drive stopped working.
So I called Microsoft support today and spent over an hour of my life on hold, only to find out that it was going to cost me $100 to have the DVD drive fixed. On a console only 9 months old.
Apparently Microsoft still has not solved their hardware problems, even on brand-new units, and they will stick you with a bill as a result of their incompetency. I was a big fan of their willingness to replace defective units, but they just destroyed all that goodwill in 60 minutes. They lost a loyal customer over $100, which will now go towards buying a Nintendo Wii, which my son wants anyway. Whoever set this asinine policy needs to be fired and/or given a lesson in economics.
Do not buy XBox 360′s, they still suck.
(Thanks for reading my rant, sometimes it’s gratifying knowing that the Internet is listening 
